If they can prove that your claims are true, you will get a refund. When you call customer support, they may require you to provide them with your sign-in ID, the details of the purchases, your online ID, and your date of birth. A hacker may have used it to make unauthorized purchases. You can always contact the support team for help if you suspect that your account was used to make transactions while it was compromised. Use strong passwords and IDs and try to change them as often as you can This ensures that you do not lose money if your account is hacked. One of the most effective ways to do that is by removing all your stored cards from your account. If you succeed in recovering your PlayStation account, it only makes sense that you try to prevent a repeat of the same problem. How to prevent Similar Problems in the Future They may ask you to confirm the date of birth used when registering your account or to open the verification email. If you follow the steps for changing your password and fail, consider providing your Playstation network with details to verify your identity.
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